We take great care in packaging and shipping your order to ensure that it arrives on time and in the same working condition it was in when it left our facility.

Shipment Method

Shipments are F.O.B. St. Paul, MN 55115, unless special, written terms are agreed upon by an authorized TLC Electronics representative. The customer is responsible for selecting their desired freight carrier and providing their approved freight account number. All duties, taxes and fees are the responsibility of the customer.

Shipment Damage

Merchandise is carefully packed in compliance with carrier requirements. Claims for loss or damage in transit must be made with the carrier by the customer. All shipments should be unpacked and inspected immediately upon receipt. If damage does not become apparent until shipment is unpacked, make a request for inspection by the carrier's agent. Failure to do this may result in the carrier refusing to honor the claim.

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